Frequently Asked Questions

Please read our FAQ before sending us a message.

• What is your returns policy?

Customers may return full price or sale online purchases for straight exchange within 14 days of purchase. Only under the following conditions.

  • Same condition as purchased(without stains or deodorant)
  • Unworn
  • Unwashed
  • With tags on

      Please return all items back to:


      99 Long Lane


      DA7 5AY

      Please note that MAS FASHION LTD will not be responsible for any lost parcels.

• How long will it take to receive my order?

Your oeder Usually takes up to 2 working days after cleared payment is received. Outside Uk  up to 10 days. ALL items will be posted with Royal Mail

• How much do you charge for shipping?

We charge £7  For uk Delivery Europe £12 other countries £19

All the prices include vat.

There is a free charge for orders over £70

  • How do I make a purchase?

      Once you have found the item(s) you wish to purchase, select the size and              quantity  ‘Add to cart’. When you are ready to complete your order, click on the        ‘shopping bag’ and ‘checkout’ option

      This will take you further to Billing details and paypal payment method.

     If you have any questions on this process, or have any difficulties placing an           order, please give us a call on +44 7737 773510

• Can I Order Over the Phone?

Yes of course. Dial our business number +44 7737 773510 and we will be happy to help.


Unfortunately we cannot offer free returns. If you wish to return your order (or part of it) then you will need to pay for the postage.

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